Terms of service

Terms of Service – Redstag

Welcome to Redstag. By accessing or using our website https://theurbanmantra.com, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any purchase.

1. General

This website is operated by Redstag. Throughout the site, the terms “we”, “us”, and “our” refer to Redstag.

By using this website, you agree to these Terms of Service, along with our Privacy Policy, Refund & Return Policy, and Shipping & Delivery Policy.

We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the website after changes constitutes acceptance of those changes.

2. Products & Services

  • All products listed on our website are subject to availability.

  • We strive to ensure that product descriptions, images, and pricing are accurate; however, minor errors may occur.

  • Prices and product availability are subject to change without prior notice.

3. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information.

  • Payments are processed securely through trusted payment gateways such as Razorpay. We do not store your card or banking details.

  • In case of payment failure, the order will not be confirmed.

4. Shipping & Delivery

  • Delivery timelines mentioned on the website are estimates and may vary due to logistics or unforeseen delays.

  • Redstag is not responsible for delays caused by courier partners, incorrect shipping details, or circumstances beyond our control.

5. Returns & Refunds

  • All returns and refunds are governed by our Refund & Return Policy.

  • Certain items, such as discounted or customized products, may not be eligible for returns or exchanges.

6. Intellectual Property

All content on this website—including text, graphics, logos, images, and design elements—is the property of Redstag and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

7. Limitation of Liability

Redstag shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability, in any case, shall be limited to the amount paid for the product purchased.

8. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Gurugram, Haryana.

9. Contact Information

For any questions regarding these Terms, feel free to contact us:

📍 Redstag Apparels Pvt. Ltd.
The Pride Plaza, S Block, Gurugram, Haryana 122012
📧 Email: info@redstag.in

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.